At Taste Chef, we strive to provide a seamless and secure payment experience for our clients. This Payment Policy outlines the accepted payment methods, billing terms, and refund policies for our services.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- Bank Transfers (Details provided upon request)
- PayPal
- Cash Payments (Only for in-person services where applicable)
All payments are processed securely through trusted third-party payment gateways to ensure your financial information remains protected.
2. Payment Terms
- Deposit Requirement: A deposit may be required at the time of booking to secure your reservation. The deposit amount will be specified during the booking process.
- Full Payment: Full payment must be completed before the scheduled service, unless otherwise agreed in writing.
- Late Payments: If a payment is not received by the due date, we reserve the right to cancel or reschedule the service. Additional fees may apply for late payments.
3. Cancellation and Refunds
- More than 48 hours before service: Full refund (minus any processing fees).
- 24-48 hours before service: 50% refund.
- Less than 24 hours before service: No refund.
- If Taste Chef needs to cancel a booking due to unforeseen circumstances, a full refund will be issued.
4. Security and Fraud Prevention
- All online transactions are encrypted and processed through secure payment providers.
- We do not store sensitive payment information such as credit card details.
- Any fraudulent activity will be reported to the appropriate authorities.
5. Disputes and Chargebacks
- If you believe a charge was made in error, please contact us at contact@tastechef.com before filing a chargeback.
- Unauthorized chargebacks may result in legal action or additional fees.
6. Contact Us
If you have any questions about our payment policy, please contact us:
📍 Address: 52 Gordon Terrace, Barton, PR3 4TR, United Kingdom
📞 Phone: +44 7847540850
✉️ Email: contact@tastechef.com